Return Policy

Our policy lasts 30 days. If 30 days have gone by since your either purchased a program or a product we, unfortunately cannot offer you a refund or exchange.

On Program Purchases (Less than 30 days)

  • Our programs are customised and suited to your needs. We do not offer a refund for programs purchased.

On Products (Less than 15 days)

  • To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

No refunds will be given for products after 15 days of delivery.

Refunds (if applicable)

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 – 7 days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [care@selfcareindia.com]

Exchanges

  • We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [care@selfcareindia.com] and send your item to: 432, Arun Chamber, Tardeo Main Road, Janata Nagar, Tardeo, Mumbai, Maharashtra 400034

Shipping

  • To return your product, you should mail your product to: 432, Arun Chamber, Tardeo Main Road, Janata Nagar, Tardeo, Mumbai, Maharashtra 400034
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.